Swale Council Investigates Suez Bin Collection Issues in Local Areas
An investigation into Suez’s waste collection failures has prompted scrutiny from Swale Council, addressing ongoing issues in Sittingbourne and beyond
Suez, Sittingbourne, Faversham, Sheppey, Waste Collection, Swale Council
Sittingbourne: So, there’s been a bit of a mess with the rubbish collection lately. Suez, the waste company, has really dropped the ball, and it’s causing a lot of headaches for folks around here.
People have been waiting weeks for their bins to be emptied, and complaints have been pouring in. It’s gotten so bad that council staff have faced some pretty nasty abuse from frustrated residents.
Now, Swale Council is digging into what went wrong. They’re looking at everything from staff shortages to vehicle breakdowns. It turns out Suez has had a tough time with recruitment and sickness, which has really messed up the service.
Tonight, the council is having a meeting to go over the findings of the investigation. They’ll be discussing the contract with Suez and what can be done to fix things. It’s been a real struggle since Suez took over the waste collection contract last March.
In fact, there have been over 36,000 reports of missed collections! That’s a lot of unhappy residents. The council is also looking at a survey they sent out to get feedback from the community about the new service.
They’ve even hired new lorries to help with the collection, but some of them have had their own issues. It’s been a bit of a circus, to be honest.
One of the big problems seems to be the routes the collection crews are taking. There’s been confusion about how to use the new tech they were trained on, and it’s led to missed collections all over the place.
People in Great Easthall have been particularly frustrated, with bins being missed and overflowing. It’s not a pretty sight, and some residents have even had to take their rubbish to the tip themselves!
It’s clear that the council needs to step up and make sure this doesn’t happen again. They’re planning to review everything and make some changes for the future. Hopefully, this will lead to a smoother operation and happier residents.