eVisa Switch Puts Refugees at Risk of Destitution, Home Office Warned
Charities warn that the eVisa transition is leaving UK refugees vulnerable and struggling to access essential services
UK, Refugees, Home Office, eVisa, Charity
London: The UK government’s switch to electronic visas is causing big problems for refugees. Charities say many are at risk of losing everything. They struggle to access important services they need to survive.
Some refugees recently granted status are having trouble with their eVisas. They can’t prove their immigration status online, which is crucial for their daily lives.
One Sudanese refugee, 31, has been waiting since December 20 for his eVisa. He faces eviction from his Home Office shared house and can’t open a bank account without it.
Many foreign nationals in the UK had their physical immigration documents expire on December 31, 2024. Previously, refugees received a British Residence Permit (BRP) card for essential services. Now, they must use an eVisa account and a ‘share code’ to prove their status.
When refugees in Home Office hotels get their status, they have 56 days to find housing. Access to their eVisa is vital to avoid homelessness.
The Sudanese man reached out to Migrant Help for assistance but received no help. He was told to contact the Home Office, but they claimed they weren’t responsible for eVisas.
He tried to open a bank account at four different banks but was denied each time. Without an eVisa, he can’t prove his identity or address.
He’s also losing his Home Office housing and financial support of £49 a week. The local council told him to return with an eviction letter before they could help.
Another refugee, Ahmed, has faced similar issues accessing his eVisa. Despite multiple attempts, he still can’t log in to his account.
Charity Ramfel reported that some refugees are not receiving their eVisa details on time. They have stepped in to help resolve these issues.
The Home Office has provided instructions to charity caseworkers on how to escalate eVisa problems. They advise contacting the Move On Team for urgent issues.
Joyinola Loyonu from Ramfel said the eVisa rollout has been poorly planned. Many refugees face language barriers and mental health challenges, making it harder for them to navigate the system.
Steve Smith, CEO of Care4Calais, noted that volunteers see daily issues with the eVisa rollout. Errors are affecting refugees’ lives, especially those facing eviction.
The Home Office has been contacted for comment on these ongoing issues.