DWP Universal Credit AI System Could Cause Serious Harm to People
Experts warn that the DWP’s AI system for benefits may harm vulnerable claimants
Universal Credit, AI, DWP, UK, Bias, Disability
Birmingham: So, there’s this big concern about the DWP’s new AI system for benefits. Experts are saying that if they rush it, it could really hurt people who need help the most.
Apparently, the data they’re using to train this AI might be biased. It could end up treating some groups unfairly, which is a huge worry. A recent investigation showed that the AI was already targeting certain demographics more than others, like based on age or disability.
One expert, Shelley Hopkinson from Turn2us, mentioned that while AI could make things faster and more consistent, if it’s not done right, it could cause serious issues for those relying on support. She stressed the need for transparency and accountability in how this AI is rolled out.
On top of that, the UK government is pushing forward with a big plan to develop AI technology. Keir Starmer, the Labour leader, is all for it, believing it could really change things for the better.
He’s backing a report that suggests testing AI in public services quickly. They think it could help with everything from teaching to fixing potholes. But, of course, the key is making sure it’s done carefully and fairly.